Chat Service Policy
Appropriate Use
Chat service offers assistance for simple research questions such as:
How to find books or journal articles on a particular topic.
How to use the online catalog.
General information about Fondren Library, its collections, and policies.
For
questions that require in depth research, please email us, or arrange an appointment with one of our subject librarians.
Chat reference sessions may be terminated and the users banned for the use of inappropriate or rude language, harassment of any kind, or repeated off-topic questions.
