Technical Services
The Technical Services Department comprises three sections 1.Acquisitions 2. Cataloging and Metadata Services 3.Preservation Services.
| mailing address | telephone & Fax | email |
|---|---|---|
| *Technical Services MS # 44 | tel: 713-348-5219 | |
| *Acquisitions MS # 230 | tel: 713-348-4811 | |
| *Cataloging & Metadata MS #44 | tel: 713-348-2568 | |
| *Preservation Services MS #44 | tel: 713-348-2602 | |
| *Serials MS # 235 | tel: 713-348-4811 | |
| Fondren Library | fax:713-348-5862 | |
| Rice University | ||
| P.O. Box 1892 | ||
| Houston, TX 77251-1892 |
*use MS # accorrding to Departments
The Technical Services Department of Fondren Library comprises three sections:
- Acquisitions
- Cataloging and Metadata Services
- Preservation Services
Not open to the general public, these three units work behind the scenes to perform a multitude of essential functions.
Please visit our Internal Home Page for additional useful resources.
Our Services
- purchasing and receiving materials chosen by Collection Development librarians,
- adding records to the catalog when materials are ordered,
- cataloging items when they arrive
- maintaining the online catalog.
- receipt and binding of periodicals,
- maintenance of electronic journals,
- processing of theses and dissertations,
- collection maintenance
- preservation of the entire collection
- participation in digital library projects.
In addition to normal operations, Technical Services staff offer other services for library users. These services may be requested through the members of the Reference or Circulation departments or via these online forms:
Suggestions for the purchase of specific materials
Requests for Rush Processing of In-Process materials
Requests for Notification when an on order or In-Process item is ready
A few interesting facts about our department:
We collect and process items in all formats, including print and online materials, DVDs and videotapes, music CDs, rare books and manuscript items, and more. For 2003/2004 these items included more than 50,000 books, 60,000 individual microforms, 25,000 print and electronic journals, 1700 CDs, 600 DVDs and videotapes, and 400 CD-ROMs.
In 2004 the Database Management Section completed a six-year barcoding and inventory project of more than 1.7 million volumes. In 2004-2005 the section pulled and helped process over 500,000 volumes for shelving in the Library Service Center.
During the week, materials that have already been received can be rush processed within 24 hours.
Our Customer Service Standards
- We can rush process any received item within 24 hours.
- We reevaluate our priorities in response to our customers' needs.
We maintain ongoing and timely communication with our customers, as appropriate, throughout all technical services processes. - We exhibit good stewardship of the library's resources. We monitor materials through all points of their life-cycle for accuracy, completeness, and quality.
We record all absences on the whiteboard at the front of the department.
We have a training and orientation program for our customers and offer at least 3 publicized events annually.
We are always respectful and courteous to our customers.
